Help

Support

We usually reply within a day.

ShareLista is made by one person. If something's broken, confusing, or missing, email me and it's me who answers — no ticket queue, no bot.

EMAIL SUPPORT

I read every message and aim to reply within a day or two, and within 30 days at the outside for formal privacy requests.

What to include

To help me sort it out fast, tell me:

what you were trying to do, and what happened instead;
whether you're on iPhone, Android, or the web app;
your household name and your display name (so I can find the right household if you want me to look);
a screenshot, if you have one — it usually saves a round-trip.

Joining a household: ask the household's admin to open ShareLista → Settings → the invite QR, and scan it, or open the invite link they send you.
Can't get back into your household on a new device? If you signed up with Google or Apple, just sign in again — you'll be let straight back in. If you joined by QR (no email), scan the invite again and tap your name; an admin approves you.
Export your data: Settings → Data → Export CSV.
Delete your account: see how to delete your account.
Privacy & what we store: see the Privacy Policy — short version, we store what you type and nothing else, with no ads or trackers.

Found a security problem? Please email support@sharelista.com rather than posting it publicly. I'll take it seriously and credit you if you'd like.